Shipping policy

Shipping Policy

Shipping Options and Rates

BELLE FOI SPA- COVID-19

Shipping/Delivery Rates

Fastway Tracking        Fastway contact your suburb courier

Login to your account and open your order, the tracking number is blue on the left side eg: RA0001479109 – copy this and then click on it – then past it into the “Enter Tracking Number” BOX on the Fastway.co.za website.

ETA: As per Fastway.co.za lead times are indicative and not guaranteed as outside influences may exist! 

 Cape Town and Surrounds: 3 to 6 Days

– Major Centers: Approx.: 2-3 days 

– Regional Towns: Approx.: 3 – 6 Days

– Remote areas: Please contact us to ensure there is a service.

 

RATES:

  1. a) MAJOR CENTERS Orders over R890 Courier – FREE
  2. c) MAJOR CENTERS Orders Under R550 Courier – R60.00
  3. d) REGIONAL Areas Courier delivery , Order Value Over R1100 – FREE
  4. e) REGIONAL Areas Courier delivery , Order Value Under R1100 – R115.00

Small towns and Special deliveries – Please contact us for a quote!

Overnight shipping delays may occur due to limited flights etc. and may take a short while longer to deliver.

Shipping Terms & Conditions are the same as FASTWAY Couriers and you can check on at www.fastway.co.za if you are Major or Regional and to get an ETA of arrival.

SAFETY FOR OUR CLIENTS COVID-19

The safety of our clients is of paramount importance and we process the products that you purchase from us in the following way.

INCOMING STOCK:

1) The Stock cartons delivered to us by our or suppliers courier are first sanitized on the outside, then opened and the contents removed and each product is sanitized.

2) Each item is sanitized and stored left for 3 days untouched to ensure that the item you receive is properly clean and sanitized.

OUTGOING STOCK

Once you have placed your order, the stock gets picked and sanitized and the same for the box and additional materials, and the placed in a plastic satchel which is sanitized.

 

COURIERS

Both our couriers have implemented safety rules and standards to ensure your safety, and delivery is on a no contact basis. In case you need to sign please use your own pen.

NB

Please be patient it may take a little longer to deliver! These are difficult and dangerous times – and all our safety is at stake!

 

Thank You.

Team Belle Foi Spa